Garage Door Off Track
Customer Issue: The two bottom rollers of Mr. Karren’s overhead garage door somehow came out of their tracks.
Our Solution: The garage door had to be raised manually so that the customer could remove his car from the garage, and then lifted all the way off of its tracks. After checking the rollers and hinges, our team reinstalled the door one pair of rollers at a time.
Customer Issue: Damaged rollers.
Our Solution: After inspecting several parts of the door, we quickly discovered the root of the problem. Several of the rollers had worn out. We replaced them with a new one and then lubricated all of them, as well as the springs and the hinges and made sure the door was able to move quietly again.
Customer Issue: Frayed cables.
Our Solution: We made sure the door was completely closed before removing the damaged cables. We then attached new, more durable cables in their place and tested the door to make sure it was working smoothly and reliably and that the panels were evenly balanced.
Customer Issue: Chain hanging loosely from Chamberlain model PD612EV garage door opener.
Our Solution: We fixed the chain’s tension by adjusting the nuts on the inner trolley, making sure that the chain wasn’t too tight.
New Garage Door Installation
Customer Issue: The client needed help installing a new Clopay garage door for their home.
Our Solution: We installed the wooden Clopay model 44 door within a day. We finished off by testing that it functioned properly.
Customer Issue: A garage door operating slower than usual.
Our Solution: We checked all the parts of the door and found that the springs were close to breaking point, so we replaced them with a brand new set.